How To Check Balance On SASSA Gold Card

Checking your SASSA balance regularly is crucial to manage your grant money properly. There are a few easy ways to check your SASSA balance either on your phone, at an ATM, or by visiting your nearest SASSA office. In this comprehensive guide, we will show you step-by-step how to check your SASSA balance using these methods:

1. Check SASSA Balance via USSD from Your Cell Phone

The quickest and most convenient way to check your SASSA balance is using the Unstructured Supplementary Service Data (USSD) from your cell phone. Here is how to check SASSA balance via USSD:

  1. Dial *120*69277# on your cell phone.
  2. Follow the prompts and enter your ID number and the cell phone number linked to your SASSA account.
  3. You will receive an SMS with details of your available SASSA balance.

This USSD code works on all major cell phone networks in South Africa. There may be a small fee charged by your network provider per request. If the above USSD code returns a busy tone or an out of reach message, you can dial the alternative USSD code *120*3210# and follow the same steps to get your SASSA balance details.

2. Check Your SASSA Balance via WhatsApp

You can also check your SASSA balance easily using WhatsApp. Follow these steps:

  1. Save the SASSA WhatsApp number 082 046 8553 in your phone contacts.
  2. Send “STATUS” to this number on WhatsApp.
  3. Reply with “YES” when prompted for a reference number.
  4. Enter your cell phone number linked with your SASSA account.
  5. Send your SASSA reference number when prompted.
  6. You will receive a WhatsApp message with your SASSA balance details.

This method is completely free but ensure your WhatsApp account is linked with the cell phone number associated with your SASSA account.

3. Check SASSA Balance at an ATM

If you have a SASSA card, you can easily check your balance at any ATM across South Africa. Here is the process:

  1. Insert your SASSA card and enter your 4-digit PIN at the ATM.
  2. Select “Account Balance” option on the ATM screen.
  3. Choose if you want the balance displayed on the screen or printed on a receipt.
  4. Your available SASSA balance will be displayed/printed.

This method gives you an up-to-date account balance without any fees. Ensure your SASSA card is active and working before visiting the ATM.

4. Visit Nearest SASSA Office for Balance Inquiry

You can also check your SASSA balance by visiting your nearest SASSA office. Here are the steps:

  1. Visit your nearest SASSA service office.
  2. Carry your original ID documents like ID card, passport, etc.
  3. Inform the SASSA representative that you want to check your balance.
  4. Provide your ID documents and SASSA reference number when asked.
  5. The officer will provide complete details of your SASSA balance.

While this option is free, it may require waiting in long queues at SASSA offices. So use it only when the other options are unavailable.

Key Tips for SASSA Balance Checks

When checking your SASSA balance through any method, keep these useful tips in mind:

  • Always use the cell phone number linked with your SASSA account. You cannot check balance from other numbers.
  • Keep your SASSA balance below R624 each month. Higher balances can make your grant inactive.
  • Check your balance before and after the grant disbursal every month to avoid issues.
  • Notify SASSA immediately if you find any discrepancies in the balance details.
  • USSD balance checks may have a small fee, while other methods are free of charge.

Check SASSA Balance Without Airtime

If you want to check your SASSA balance without airtime, you can use:

  • SASSA Card and ATM – Use your SASSA card at any ATM to check balance for free.
  • Visit SASSA Office – Carry your ID and visit the nearest SASSA office for a free balance inquiry.

These options will let you check your SASSA grant balance even without airtime on your phone.

People Also Ask

How do I check my SASSA balance on my phone?

You can check your SASSA balance on your phone using the USSD code *120*69277#. Dial this code, enter your ID and SASSA cell phone number to get your balance via SMS immediately.

Can I check SASSA balance without airtime?

Yes, you can check your SASSA balance without airtime by using your SASSA card at any ATM or by visiting your nearest SASSA office directly.

What is the maximum SASSA balance allowed?

The maximum SASSA balance allowed in your account is R624 per month. Keeping a higher amount can make you ineligible for that month’s grant payment.

How do I check my new SASSA gold card balance?

To check your new SASSA gold card balance, simply insert it into any ATM and enter your PIN to view your available balance. You can also use the USSD method or WhatsApp to check your new SASSA gold card balance.

Can I check SASSA balance without a card?

Yes, you can check your SASSA balance without a card by using the USSD method, WhatsApp, or by visiting the nearest SASSA office. As long as you have your ID, you can inquire about your SASSA balance.

Why can’t I check my SASSA balance?

If you are unable to check your SASSA balance, some common reasons could be: using a wrong phone number, blocked SIM card, entering an incorrect ID number, SASSA system issues, etc. Contact SASSA for help.

How can I view my SASSA card balance?

To view your SASSA card balance, simply insert your SASSA card into any ATM and select the ‘Account Balance’ option. Enter your PIN when prompted to view and print your available SASSA card balance.

Where can I get the new SASSA gold card?

You can collect your new SASSA gold card from your nearest SASSA office or South African post office branch. Carry your ID and current SASSA card or reference letter to apply and receive the new gold SASSA card.

How do I activate my new SASSA card?

To activate your new SASSA card, you need to generate a PIN for it. Visit any retail store offering SASSA PIN generation services. Provide your card and ID to set a unique 4-digit PIN to activate and use your new SASSA card.

Can I use my SASSA card at Pick n Pay?

Yes, you can use your SASSA card to withdraw cash or make payments at any Pick n Pay retail stores across South Africa. Simply swipe your card and enter your PIN to complete your transaction securely.

Why is my SASSA card declined?

Some common reasons for a declined SASSA card are – insufficient funds, incorrect PIN entered, expired card, damaged magnetic strip, blocked card, and exceeding daily withdrawal limits. Contact SASSA helpline to resolve the issue.

How do I report a lost or stolen SASSA card?

If your SASSA card is lost, stolen or damaged, immediately call the SASSA card cancellation helpline 0800 601 011 to block it. Also visit the nearest SASSA office with your ID to report it and apply for card replacement.

How can I change my SASSA card PIN?

To change your SASSA card PIN, you need to visit any ATM and select the ‘Change PIN’ option. Enter your current PIN, then set a new 4-digit PIN of your choice. Your PIN will be changed instantly.

Where can I find my SASSA account number?

Your SASSA account number is the unique 13-digit number printed on the front of your SASSA card below the cardholder name. This number is required for balance checks and other SASSA card services.

How do I apply for a child support grant at SASSA offices?

To apply for a child support grant at SASSA offices, bring the child’s birth certificate, your ID, and proof of income. Fill out the required application forms and submit them to the SASSA officer for review. If approved, you can start receiving the monthly child grant.

How can I apply for the new R350 SASSA grant?

You can apply for the new R350 SASSA grant online via or visit your nearest SASSA office. Provide your ID, bank details, and proof of income/unemployment. If eligible, your R350 SASSA grant will be activated after approval.

Why has my R350 SASSA grant stopped?

Some common reasons the R350 SASSA grant gets stopped are – exceeding income threshold, receiving other SASSA grants, incomplete application process, unverified documents, and not reapplying on time after the 12-month period.


Chinua Achebe, with a decade of expertise in SASSA and NSFAS, is your trusted guide in navigating these vital support programs. Count on his experience to help you access the assistance you need.

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